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Terms of Services

Terms of Service for AIFrontDesk

Last Updated: September 8, 2025

Welcome to AIFrontDesk. By accessing or using our AI chatbot and call agent platform (the “Services”), you agree to be bound by these Terms of Service (“Terms”). Please read them carefully. If you do not agree, do not use our Services.

1. Eligibility

You must be at least 18 years old or have legal capacity to enter into agreements under your jurisdiction. By using the Services, you represent and warrant that you meet these requirements.


2. Use of Services

The Services are provided for informational, communication, and support purposes only.

You agree not to misuse the Services, including but not limited to:

  • Attempting to disrupt or interfere with the platform.
  • Using the Services for unlawful, harmful, or fraudulent activities.
  • Misrepresenting your identity when interacting with the Services.

3. No Professional Advice

The Services may provide automated responses, but these do not constitute legal, medical, financial, or professional advice.

You should not rely solely on the Services for decision-making in sensitive areas (e.g., healthcare, law, financial matters). Always consult a qualified professional for advice tailored to your situation.


4. Service Availability

We strive to maintain reliable access, but we do not guarantee that the Services will be available at all times. AIFrontDesk may suspend, modify, or discontinue the Services at any time without liability.


5. Data Handling and Privacy

Your use of the Services is also governed by our Privacy Policy.

AIFrontDesk does not store chat or call data. Interactions are processed by third-party providers (such as Botpress and Retel AI) under strict data protection agreements.


6. Intellectual Property

The Services, including text, design, branding, and technology, are owned by or licensed to AIFrontDesk. You may not copy, modify, distribute, or reverse engineer any part of the Services without prior written consent.


7. Third-Party Services

The Services may integrate with third-party providers. AIFrontDesk is not responsible for the actions, terms, or policies of those third parties. Your use of third-party services is at your own risk and may be subject to additional terms.


8. Disclaimers

The Services are provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding accuracy, reliability, or fitness for a particular purpose. To the maximum extent permitted by law, AIFrontDesk disclaims all liability arising from your use of the Services.


9. Limitation of Liability

To the fullest extent permitted by law, AIFrontDesk and its affiliates shall not be liable for:

  • Indirect, incidental, or consequential damages.
  • Loss of profits, data, or business opportunities.
  • Reliance on information provided by the Services.

10. Indemnification

You agree to indemnify and hold harmless AIFrontDesk, its affiliates, and service providers from any claims, damages, or expenses arising out of:

  • Your use of the Services.
  • Your violation of these Terms.
  • Your violation of any third-party rights.

11. Governing Law

These Terms are governed by the laws of Singapore, without regard to conflict of laws principles. Any disputes will be resolved exclusively in the courts of Singapore.


12. Changes to Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last Updated” date. Continued use of the Services constitutes acceptance of the updated Terms.


13. Contact Us

If you have any questions about these Terms, please contact us:

Email: contact@aifrontdesk.co
Address: 10 Anson Road, #28-01 International Plaza, Singapore 079903

By using our services you acknowledge that you have read and agree to these Terms of Service.